Terms of service

Welcome to Free Tour Expert! These Terms of Service outline the terms and conditions governing your use of our platform to book free walking tours in your desired destination. By accessing or using our platform, you agree to comply with these terms.

Service Overview

Free Tour Expert provides a platform for travelers to reserve free walking tours in their chosen destination.

User Responsibility

Users are responsible for providing accurate information when making a reservation to ensure they can be notified in case of any modifications or cancellations to the activity.

Booking Fee

In most cases, a booking fee is required to reserve the activity. This fee serves to secure the space and support the platform. Please note that the booking fee is separate from the tip that should be given to the guide at the end of the tour.

Payment

Payments are processed through PayPal, and users can pay using a PayPal account, credit card, or debit card.

Cancellation Policy

To receive a full refund of the booking fee, users must cancel at least 24 hours in advance. Cancellations can be made via email.

Dispute Resolution

In the event of a dispute, users should contact the company via email.

Non-payment Reservations

For reservations where the booking fee is not paid, the tour may be canceled without prior notification.