Privacy Policy

Effective Date: April 22nd, 2024

Thank you for choosing Free Tour Expert. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information you provide to us while using our platform.

Information We Collect

When you use Free Tour Expert to book free walking tours, we may collect the following personal information from you:

  • Name
  • Email Address
  • Phone Number
  • Nationality

This information is collected solely for the purpose of facilitating communication between you and the tour guides.

How We Use Your Information

We use the information we collect for the following purposes:

  • To communicate with you regarding your tour bookings.
  • To provide you with important information about your booked tours.
  • To improve our services and enhance your experience on our platform.

Disclosure of Your Information

We may disclose your personal information to the following parties:

  • The individual(s) responsible for managing your tour bookings.
  • The tour guide assigned to your booked tour, solely for the purpose of facilitating communication before the tour.

Data Storage

Your personal information is stored securely within our booking system, which is powered by Bokun, a solution provided by TripAdvisor. Please note that Bokun is based in the USA.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us. If you wish to exercise any of these rights, please contact us using the contact information provided below.

Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at info@localtoursexpert.com

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make to this Privacy Policy will be posted on this page with an updated effective date.